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1.
Be specific. Use words that are unique and descriptive of what you are
looking for to limit your results. Typing ‘server’ will
return every document where this word appears. Add one or more keywords
to get more qualified results.
2. Use synonyms.
If you don’t get the results you expect, try replacing your search
keywords with similar words, eg., if results for ‘database classes’
are not satisfactory, try ‘database training’.
3. Check your
spelling. Although each search engine has some spell checking functionality,
misspelling words can lead to very different results from what you expected.
The ‘Did you mean?’ functionality approximates the word
to the best of its abilities but it’s not an exhaustive resource.
4. Use categories
to obtain specific results. Once results are returned, you can pinpoint
the type of documents you need by using the category links in the right
column, as described below.
5.Search by technote ID numbers. You will obtain increased relevance if you use the exact phrase field in the advanced search screen. Type "id=xxxx" where xxxx is the technote number to have the specific doc display at the top of the list of search results.
How to use the Sybase.com
search functionality
Basic
Search
Most users will employ
the basic search field at the top of each page on Sybase.com.
Type any keywords and press the ENTER key to get results.
Advanced
Search
For more complex searches,
or to limit the number of results returned in any given search, you can
take advantage of the advanced search screen, where you can use a combination
of any of the four listed search fields to define very specific queries.
To perform a search, type
in a few descriptive words and press the Enter key or click the
Search button.
Note: Boolean
operators and wildcards are not supported and not needed as the functionality
of the advanced screen allows you to run the same type of queries. Limit
the total length of your search request to 225 characters.
Pre-Filter
Results
You can further pre-define
results by type of information sources, for example,
only business information
only technical information
as well as either of two useful
Sybase database sources such as
solved cases
change requests
You can also restrict your query by words in title only, to obtain more focused results
Categorization
of results
Search results are categorized
in the right column to allow you to filter results down to specific content
types and find results more quickly. All categories and sub-categories display counts of documents included in the results. You can filter results and further
target your search by clicking on links for any one of the following categories:
Product
Manuals and Newsgroups
Because results from these two large collections tend to overwhelm search returns and cause other useful document types to appear much lower in ranking, they are by default excluded from a user's immediate search results page. However, you can quickly get results related to your original query from either collection by clicking
on the the appropriate Newsgroups or Product Manual links in the box at the top of search results.
Password-restricted
results
Although you may be able
to view password-protected results as part of your returned search results,
whenever a padlock icon is present next to the title, you will be prompted
to login into our system. Depending on the type of authorization on the
page, your Sybase account may need authorization for Partner, SDN, or
Technical Support contact.
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